Job Openings

 

Service Manager at Adams Tractor Colville


Customer Service Skills
  • Greet customers with positive attitude in Small Engine Shop
  • Help them unload their machines
  • Ask questions to understand their machine issues or needs
  • Explain SES process and pricing (fees, minimums, labor rates, etc)
  • Set expectations for customers (current wait time, what does diagnosis entail, etc)
Technical Skills
  • Have a basic understanding of lawn & garden equipment
  • Computer programs
  • Outlook
  • Word
  • Excel
  • RIMSS
  • PartSmart
Communication skills
  • Discuss details of repair orders with technicians
  • Articulate details of repairs to customers
  • Answer customer questions or find answers from other resources if unable to answer
  • Return phone calls in timely manner
  • Notify customers of delays of deliveries or promised timelines
  • Organizational Skills
  • Coordinate pickups & deliveries for SES
  • Coordinate setup of new machines with sales department
  • Keep track of machines by checking in, checking out and entering into RIMSS
  • Make sure plenty of Check-In sheets are available (especially for weekend)
  • Oversee Warranty process with Technicians
  • Reconcile Monthly & Annual Repair Orders

Benefits

Healthcare, Dental and Vision along with 401K investment benefits are included after 90 days of employment. We offer a fun, hard-working, dog friendly environment with a calendar of paid holidays each year.

Equal Opportunity Employer

Adams Tractor provides equal employment opportunities to all team members and applicants without regards to race, color, religion, sex, national origin, age, disability, or veteran status. Adams Tractor prohibits discrimination based on these or any other category protected by law.

1112 W Appleway Ave, Coeur d’Alene, ID    •    208-765-2315    •    Mon–Fri:  8 am–5:30 pm    •    Saturday:  8 am–4 pm

Customer Service

We believe in friendly, fair and prompt customer service. We value our customers all over Idaho, Washington and the Inland Northwest and are happy to help you find what you need.

Our Shop

We have a full service shop with trained professional staff.  We can pick up your tractor, repair it and deliver it back to you for your convenience. Schedule a service appointment today!

New Equipment Sales

We carry parts & equipment from New Holland, Kubota and many fine brands for commercial and consumer use—from agriculture to lawn and garden to snow removal.

Used Equipment Sales

With several locations to serve you, CDA Tractor offers a constantly changing selection of used equipment. Check our Used Equipment page regularly for photos & descriptions!

Coeur d’Alene Tractor

1112 W Appleway Ave
Coeur d’Alene, ID 83814
208-765-2315

cdatractor.com

Boundary Tractor

6632 Main, PO Box 900
Bonners Ferry, ID 83805
208-267-5571

boundarytractor.com

Adams Tractor

1602 E Trent Ave
Spokane, WA 99302
509-535-1708

adamstractor.com

Adams Tractor Lewiston

2128 2nd Ave N
Lewiston, ID 83501
208-743-4571

adamstractorlewiston.com

Adams Tractor Colville

635 Hwy 395 S
Colville, WA 99114
509-684-2575

adamstractorcolville.com

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